OUR COMMITMENT TO PRIVACY
Trader Corp. (“Trader”, “we”, “us”, “our”) operates The Charge and is committed to protecting your Personal Information (as defined below) by ensuring that your Personal Information is treated with care and is not used or disclosed in ways to which you have not consented. This privacy policy (“Policy”) explains the ways in which we collect, use and disclose your Personal Information. It applies to any Personal Information that is collected by us, whether it is collected over the telephone, directly in writing, or electronically.
By providing us with your Personal Information and using The Charge website (the “Service”), you accept this Policy and consent to its terms, as well as any other terms that are described to you when your Personal Information is collected. If you do not consent, please do not use the Service or otherwise provide your Personal Information to us.
We may modify, revise or update this Policy at any time by updating this posting. Each time you use the Service, the version of this Policy then posted will apply to that use, so you should check this page each time you use the Service. Your use of the Service after such revised Policy is made available will signify your consent to the revised Policy.
WHAT IS PERSONAL INFORMATION?
“Personal Information” is information about an identifiable individual. Personal Information includes but is not limited to your name, residential address, and e-mail address. In certain circumstances, Technical Information (as described below) may become Personal Information if it is used alone or in combination with other information in order to identify an individual.
INFORMATION WE COLLECT AND USE
Information we collects falls into two categories:
- information you provide to us; and
- information collected automatically from your browser or device.
More information about these categories is discussed below.
Information You Provide to Us
We collect Personal Information that you as a user provide to us. This includes:
- your first and last name and email address, which are necessary in order for you to register to receive any of our newsletters; and
- if you email, message or phone us, we will keep the content of your message and the contact information you provide in order to respond to your request or comment.
We only use the Personal Information you provide to us for the uses to which you have consented, unless the use is authorized or required by law.
We use your Personal Information to provide the Service, including:
- to send you our newsletters;
- to communicate with you, fulfill your requests or respond to your enquiries;
- to send you suggestions about your use of the Service and amendments to our Terms of Use or Privacy Policy.
- to comply with legal, regulatory and contractual obligations; and
- to enforce our Terms of Use.
We may also send you promotional offers or information about our existing Service or other services, in accordance with applicable law (“Promotional Information”). If you do not want to receive Promotional Information from us, you can choose to unsubscribe at any time by clicking the unsubscribe link at the bottom of any promotional email.
Information Collected Automatically
Whenever you interact with our Service, we may automatically receive and record certain technical information (“Technical Information”) from your browser or device, such as:
- your IP address;
- your unique device identifier;
- your device identification, including type of browser and hardware model;
- usage information, such as the pages you visited on the Service or features you requested;
- geolocation information;
- “cookie” information (as described below); and
- • we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting by telling us what kind of information you find to be relevant and helps us to improve our Service and communications with you
We use the Technical Information we automatically collect to:
- analyze the manner in which the Service is used, in order to deliver the Service to you;
- improve our Service by analyzing trends in usage; and
- maintain the safety and security of our Service.
We may combine the Technical Information of many users to produce aggregate usage statistics to study how our Service is being used and analyze trends in usage so we can determine how to improve our Service. This aggregated information cannot be used to personally identify any one individual.
We also partner with selected third-party vendors, such as Google Analytics, Lotame and others, to allow tracking technologies and remarketing services through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of our website, determine the popularity of certain content and better understand online activity. By accessing our website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit on-line the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Like most other websites, we use “cookies”, which are identifiers that are transferred to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Service are visited and by how many users. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of the features of our Service. If you click on a link to a third party website or app, such third party may also transmit cookies to you. We are not responsible for the privacy policies and practices of third party websites and apps and this Policy does not cover the use of cookies by any third parties.
DISCLOSURE OF YOUR INFORMATION
Personal Information
We neither share nor sell your Personal Information in personally identifiable form to anyone. However, we may disclose your Personal Information to certain third parties, as described in this section.
With Your Consent: We do not share any of your Personal Information except with your consent.
With Our Service Providers: We may use service providers to perform tasks on our behalf and need to share your Personal Information with them to provide the Service to you. For example, our website is hosted and administered by a third party and the Personal Information provided through the Service will be available to that third party for the limited purposes of hosting and administering the website. Our service providers may only use your Personal Information for purposes which you have consented to and in accordance with this Policy.
For Legal Reasons: We reserve the right to access, read, preserve, and disclose any information that: (a) we are required to disclose to comply with law or court order; (b) enforce or apply our Terms of Use or this Policy; or (c) protect the rights, property, or safety of Trader, our employees, our users, or others.
Business Transfers: If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Information and Technical Information could be part of the assets transferred to or acquired by a third party.
Security of Your Personal Information
We implement security safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which the information is held.
We will keep Personal Information only for as long as it remains necessary for the purposes for which it was collected, or as required by law. We use secure means of disposing of Personal Information.
We endeavor to protect the privacy of your Personal Information we hold in our records. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.
Processing & Storage of Your Personal Information
Your Personal Information may be transferred, processed and stored outside of the province/territory in which you reside and/or outside of Canada. Under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your Personal Information without notice to you. By submitting your Personal Information, you agree to this transfer, storing or processing.
Personal Information of Minors
We do not knowingly collect or solicit Personal Information from minors (aged 18 and below). If you are a minor, please do not attempt to use the Service or send any Personal Information about yourself to us. If we learn that we have unknowingly collected Personal Information from a minor, we will delete that Personal Information as quickly as possible. If you believe that a minor may have provided us Personal Information, please contact us
Links to Other Websites and Apps
Our Service may provide links or references to websites or apps operated by third parties. These third party websites and apps are not governed by this Policy but by other privacy policies that may differ from our Policy. This Policy does not extend to the collection of Personal Information by these third parties and we do not assume any responsibility for the privacy practices, policies or actions of third parties. In visiting any third party websites and apps, whether linked to the Service or otherwise, you do so at your own risk and you assume all responsibility in that regard. We make no representations or warranties regarding, and do not endorse, any third party website, app or any content in such website or app. We encourage you to review the privacy policies of each website and app visited before using those websites and apps or disclosing any Personal Information to third parties.
Correcting Your Personal Information
We want to make sure that the Personal Information that we have collected about you is accurate, complete, and current. However, we will not routinely update this information, unless it is necessary for us to do so to fulfill the purposes for which we collected the Personal Information.
Since we generally rely on you to inform us if there have been any changes to the Personal Information that we have collected about you, please let us know if any of this information has changed.
Access to Personal Information
If you have any questions about the accuracy of the Personal Information that we have collected about you, you can have access to that Personal Information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such Personal Information.
You may contact our Privacy Officer at the contact information below to request access to Personal Information that we have about you. Trader will make the information available within 30 days or provide written notice where additional time is required to fulfil the request. Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.
Questions and Further Information
We are accountable for all Personal Information in our custody and control and have designated a Privacy Officer, who is ultimately accountable for the handling of all Personal Information in our custody and/or control and for ensuring that the principles described in this Policy are being complied with.
We make information about our privacy policies and practices readily available. If you have any concerns, complaints, or if you would like further information regarding our privacy policies or practices, please contact our Privacy Officer by email at privacy.officer@trader.ca